Moving house
Take your services with you
Check the new address early - the technology available there may differ from your current home, which can change the plans you can order.
Check what's available at your address
Demo lookup - results below are sample data while plans are being finalised.
Enter a full street address including suburb and postcode.
Moving your internet with you
Once you've checked the new address above, you can start a home internet order for it. We confirm what's available and the connection timing with you — nothing is locked in here.
Next steps
Moving, step by step
- 1
Check the new address
Confirm which connection types are available before moving day.
- 2
Tell us your dates
Let us know when you're leaving and when you need service at the new place.
- 3
Confirm your plan
If the technology differs, we'll show the plans available at the new address.
- 4
Pack your modem
Take your modem with you unless we tell you a different device is needed.
- 5
Connect and confirm
Plug in at the new address and let us know if anything isn't working.
- 6
Update your details
Change your billing and service address in your account.
Moving soon?
Check the new address now so there are no surprises on moving day.
Answers
Frequently asked questions
Straightforward answers about ordering and getting connected.