Call centre
When call volume is the business, you need queues that behave predictably and reporting that shows what actually happened.
What you get
Hold callers with position and wait messaging.
Send callers to the people best placed to help.
See what's happening across queues during the day.
Review answered, abandoned and wait times over time.
Staff set availability so routing stays accurate.
Available where your business needs records of calls.
Add to your business order
Queues, routing and reporting are designed around your team structure, so this is saved as a request. Nothing is added to your order totals.
Number of agents
How many staff answer queued calls.
Call centre setups are quoted to your team structure and call volumes, so no amount is included in your order totals.
Business phone plans
Prices include GST.
Showing plan group 1 of 2
Tell us your team structure and call volumes and we'll suggest a setup.
