Key plan details in one short document
A critical information summary will be published for each plan once pricing is finalised, and will be available before you order.
What this policy covers
What's included
The core inclusions of the plan in plain terms.
What it costs
Minimum monthly charge, minimum total cost and any set-up charges.
Information about the service
What is required for the service to work at your address.
Other information
Where to find usage information and how to get support.
Availability
Whether the plan can be supplied at a particular address.
How to complain
Where to raise an issue and how it will be handled.
Policy documents are being finalised
Final legal documents will be published here before ordering opens. Contact us if you need a copy in the meantime.